At Titan BattleGear, we innovate beyond limits. We protect players so they can play harder, longer, and without fear.

We’re looking for people who see the game — and the world — differently. Titans don’t follow the status quo. They challenge it, disrupt it, and rebuild it stronger.

If you’re ready to fight for innovation, performance, and safety in the game we love — you belong here.

We’re Redefining Hockey Gear
Cut-resistant fabrics. Bold designs. USA manufacturing. We’re changing how the game looks, feels, and plays.

Your Work Saves Lives
Every product we make is designed to protect players from life-changing injuries. This isn’t just apparel — it’s armor.

No Passengers
Every Titan pulls their weight. You’ll own your projects, make real impact, and grow with the brand.

We Build Locally, Think Globally
Proudly producing in the USA and partner facilities we trust, we’re scaling worldwide without sacrificing values.

Passion for Hockey – You love the game, live it, and get why it matters.

Growth Mindset – You push boundaries, learn fast, and adapt faster.

Never Compromise – Safety, performance, and quality are non-negotiable.

• Competitive pay with equity opportunities
• Real impact from day one
• Work with elite athletes & innovators
• Fast-growing startup energy with stability of a long-term mission

Warehouse, Receiving, Shipping, Fulfillment & Customer Support

Location: 4380 NW 120th Ave, Coral Springs, FL 33065

Hiring Manager: Chief Operating Officer

Full-Time | Equity + Cash Compensation

Titan Battlegear

Titan BattleGear is the boldest, most disruptive and innovative name in hockey protective gear. We make ANSI A9 level cut-resistant baselayer and neck guards certified by HECC and approved for play by the NHL, the official supplier to USA Hockey, USHL, and the PWHL. Built with proprietary TITANOTEX™ material, our patented Arc~Guard™ contoured collar and Stretch ProCurve™ no-velcro technology are redefining what protection feels like. We are headquartered in Coral Springs, FL. Together We Conquer.

Position Summary

The Warehouse Manager is responsible for the warehouse operations, inventory management, order fulfillment, returns processing, and customer support. This manager will lead a team of five team members, while hiring additional resourcing as we scale.

This role is ideal for someone extremely organized, has the ability to multi-task, and support a growing company. The successful candidate will play a key role in ensuring efficient day-to-day operations while helping deliver an outstanding customer experience.  

Key Responsibilities

Team Leadership & Supervision

• Train, and onboard warehouse staff (3–5 team members).
• Drive development and adoption of TitanOS (proprietary ERP/MRP, WMS/OMS, and more)
• Create and manage staff schedules to ensure adequate coverage.
• Set daily/weekly priorities and delegate tasks across the team.
• Conduct performance check-ins and address performance issues.
• Coach team members on processes and quality standards.
• Foster a positive, accountable warehouse culture.

Warehouse Operations

• Develop and enforce processes and procedures for the team, including:
• Receiving incoming shipments and verifying inventory.
• Organizing warehouse locations and maintaining accurate stock.
• Overseeing inventory counts and RFID scanning.
• Maintaining warehouse cleanliness, organization, and safety standards.
• Monitor and report on key operational metrics (accuracy, on-time shipping, inventory shrinkage).

Fulfillment

• Oversee and, when needed, personally support picking, packing, and shipping of customer orders.
• Ensure order accuracy standards are met across the team.
• Set and enforce daily shipping deadlines.
• Plan inventory replenishment with the team.

Returns

• Oversee inspection of returned merchandise and ensure documentation standards are followed.
• Approve exchanges and refunds.
• Ensure timely restocking of approved inventory.

Customer Support

• Oversee responses to customer inquiries, ensuring quality and turnaround standards.
• Ensure Gorgias and Shopify records are kept accurate and current.
• Manage escalated claims and investigations.
• Oversee support for waitlists, VIP customers, and post-sale communication.

Continuous Improvement

• Champion cross-training across departments.
• Lead or support operational projects.
• Identify and implement opportunities to improve team efficiency.
• Ensure the team follows all SOPs and company policies.

Qualifications

Required

• 8-10 years of experience supervising or managing a team in a warehouse or fulfillment setting
• Excellent organizational skills - Ability to turn chaos into order
• Thrives in ambiguity - Ability to multitask effectively and manage competing priorities
• Strong leadership and people-management skills
• Strong technical skills - Comfortable learning and training others on new systems
• Self-motivated and dependable

Physical Requirements 

• Lift up to 50 lbs, alternate warehouse/office work, stand/bend/move throughout the day.

Application

• Apply below or contact [email protected]

Hybrid or Remote | Full-Time | Equity + Cash Compensation

About Titan BattleGear

Titan BattleGear was born out of frustration with outdated, underperforming hockey equipment. Mass-market brands treated neck protection as an afterthought – uninspired gear that didn’t reflect the intensity of the game. We set out to change that. Our cut-resistant baselayer and neck guards are built on TITANOTEX™ fabric, a patented Stretch ProCurve™ Collar, and ArcGuard™ Technology, carrying an ANSI A9 cut resistance rating – the highest available. We don’t just meet the standard, we set it. We’ve grown to six figures in monthly revenue, we’re accelerating, and this is our first full-time marketing hire.

The Role

The foundation is built. The channels are live, the brand voice is locked, the agencies are in place, and the partnerships are meaningful. What we’ve never had is someone who owns marketing full-time.

That changes with this hire. 

You’ll work directly with the Founder, shape how the most disruptive brand in the game of hockey shows up across every channel, and have real ownership over a marketing function that touches paid media, partnerships with the NHL and USA Hockey, athlete sponsorships, live events, video content, and organic social. There’s no committee. No time wasted debating. You’ll move fast, see your work in the market quickly, and watch it drive real revenue.

If you want a brand worth believing in, a team you can grow with, and a role where your fingerprints are on everything, this is it.

Responsibilities

Channel performance

• Manage our email and Google Ads agencies – set direction, review performance, hold them to results.
• Own Meta Ads in-house: strategy, creative direction, and execution. Agency support is a future option as we scale.
• Maintain a disciplined optimization cadence across all paid and owned channels.

Partnership marketing

• Activate our partnerships with USA Hockey, the PWHL, the NHL, and additional leagues, ensuring they drive real marketing value, not just brand visibility. 
• Coordinate with our Athlete Marketing team – a group of contracted hockey and player marketing specialists – to align athlete partnerships, NIL deals, Titan ambassadors, and sponsorships with broader campaign strategy.

Events

• Own end-to-end execution for tournament sponsorships, trade shows, and industry events – from logistics to product sales to geo-targeted ads around an event.
• Track event performance and use it to inform future sponsorship investment.

Content and video

• Lead our customer story video series – identifying the right players and moments, coordinating production and editing with our video agency, and distributing across channels. 
• Brief and direct creative partners and designers on content needs. You own the strategy and the narrative.

Social media

• Own Titan’s organic social presence across platforms.
• Build and maintain a content calendar that integrates product, partnerships, culture, and customer stories into a consistent brand voice.

What we’re looking for

• 4-8 years in marketing with meaningful DTC and consumer brand experience.
• Shopify experience required – you understand how the platform drives marketing performance
• Hands-on Meta Ads experience required – strategy, creative direction, campaign build, and optimization. You’re not overseeing it, you’re running it.
• Google Ads experience required – comfortable reviewing performance, directing strategy, and holding an agency accountable to results. If we should part ways with the agency, you will be expected to take over day-to-day management.
• Email marketing experience required – You’ve worked in Klaviyo, understand flows and campaigns, can build an email calendar, understand segmentation and loyalty, and know what good looks like. 
• Demonstrated ability to manage and direct agency partners effectively.
• Strong written communication skills. You write like a human being – direct, confident, and without filler.
• High organizational discipline and comfort operating in a lean, contractor-heavy environment with limited hand-holding. 
• Hockey or sports familiarity is a genuine advantage.
• Experience working directly with a Founder in a fast-moving environment. 

Compensation

• Total Comp: $90,000-100,000; comp mix is cash, equity, and bonus
• Performance bonus: Eligible for an annual performance bonus tied to marketing-attributed revenue growth
• Equity: Titan BattleGear is in an active growth phase and this role includes an ownership stake in what we’re building. Titan is growing north of 350% growth YoY, so the equity compensation is where the real money is made. You will have the ability to significantly impact this portion of the compensation with your work. Details discussed during the offer process.
• Full-time, salaried
• Remote
• Reports to Founder/CEO